Customer Support & Help Center
Technical & Operational Support
For learners or admins experiencing login, playback, or assessment sync issues:
Email: [email protected]
Response Window: Within 2–4 business hours
Enterprise Sales & Strategy
For corporate demo bookings, SOP digitization audits, and HRM integrations:
Hotline / WhatsApp: +84 949.893.869
Hours: 8:00 AM – 6:00 PM (Mon – Sat, GMT+7)
Frequently Asked Questions
When launching the app, enter your Organization Code (e.g.
minhlong, acme) or scan your employer's QR onboarding card. Then enter your assigned work email and password.
Yes. Our Resume Playback engine tracks playback seconds in real time. If you switch from your desktop browser to mobile, lessons resume seamlessly.
Upon reaching 100% curriculum completion and passing final examinations, go to Profile ➔ My Certificates to preview and download verified PDF certificates with tamper-proof QR verification codes.
Click "Forgot password?" on the login screen to receive a secure password reset link via your work email. If your organization uses Single Sign-On (Google/MS 365), log in directly using your corporate credentials.