Terms of Service

Last Updated: August 27, 2026 · Effective Version: 2.0 (Enterprise)

1. Acceptance of Terms

By accessing or using the TechUp XLMS platform and mobile applications ("Services"), you agree to be bound by these Terms of Service ("Terms"). If entering on behalf of an enterprise or organization, you represent having legal authority to bind said entity.

2. Access Rights & Enterprise Accounts

Corporate User Provisioning: User accounts are generated and provisioned by your organization's authorized administrator or HR/L&D team.
Credential Security: You are responsible for safeguarding your login credentials. Sharing accounts or having proxies take assessments on your behalf is strictly prohibited.
Access Termination: Your organization reserves the right to deactivate or reassign your account upon departure or breach of internal training policies.

3. Intellectual Property & Anti-Piracy Protection

Proprietary Curriculum Materials: All video lectures, SCORM assets, assessment banks, and SOP playbooks hosted on the platform are protected intellectual property.
Prohibited Actions: Users may not reverse-engineer, screen record, duplicate, or distribute proprietary training assets outside authorized enterprise boundaries.

4. Assessment Standards & Verified Digital Credentials

Fair Assessment Protocols: Learners must complete examinations within strict server-side timers without illicit automated tools.
Credential Validity: Digital Certificates with verified QR codes serve as official organizational records of competency achievement.

5. Service Level Agreement (SLA)

TechUp commits to a 99.9% Uptime SLA for Enterprise deployments, backed by 24/7 technical operations and proactive incident monitoring.